We’re a people-first, not-for-profit energy supplier that runs on positive energy. Honest, transparent, and committed to helping area businesses save money. For 20 years, we’ve been offering our member-owner customers significant reductions in their energy costs, a total savings exceeding $46 million. With no hidden fees or agendas, there is only upside to making this change. In fact, the more energy you use, the more you’ll save. So, stop paying too much. And start paying attention to Energy Cooperative of America.
The Energy Cooperative of America’s roots date back to 1997 when it began serving deregulated natural gas customers as the Energy Cooperative of Western New York. Since then, we’ve grown from a collection of natural gas customers within a single utility territory in Western New York to encompass 7,500 members in 10 utility territories across New York State and Pennsylvania.
While our customer base has grown dramatically, and our services have expanded to include the marketing of deregulated electricity, renewable energy, demand response and energy management services, our focus on providing low-cost options to our customers in a transparent and no-frills manner has remained constant. And members may take comfort in the fact that our open-book model will fully disclose all of the underlying detail in every transaction.
This openly honest approach has attracted the attention of large regional and national commercial accounts, as well as a host of residential customers — a business model that has made it possible to enjoy a favorable relationship with the New York Public Service Commission and the Pennsylvania Utility Commission. This is more the exception than the rule in the energy industry, largely due to the fact that it is a complex and often times confusing business with very small margins. We’re proud of the fact that we’ve never been the subject of the types of negative publicity that seems to have become commonplace in the last few years.
We provide our members with a “turn-key approach” to manage their utility budget. Our conservative buying strategy and the advantage of “strength in numbers” has consistently outperformed the regulated utilities in New York. We view our Cooperative as a family and take care to treat all accounts personally.
“AS THE ONLY TRULY NOT-FOR-PROFIT RETAIL ENERGY MARKETER AND SERVICE PROVIDER IN THE ENERGY INDUSTRY, THE ENERGY COOPERATIVE OF AMERICA’S MESSAGE IS UNIQUE.”
- New York State Public Service Commission (NYSPSC)
- New York Independent System Operator, Inc. (NYISO)
- Federal Emergency Regulatory Commission (FERC)
- Pennsylvania Utility Commission (PUC)
- National Cooperative Business Association (NCBA)
- Amherst Chamber of Commerce
The Energy Cooperative of America (“ECA” or the “Cooperative”) has been delivering commodity savings to its members in an industry with very narrow operating margins for almost twenty years. It has grown from a collection of natural gas customers within a single utility territory in Western New York to encompass 7,500 members in 10 utility territories across New York State and Pennsylvania.
By aggregating the usage of its members ECA is able to secure favorable commodity pricing – through direct purchases from the wholesale markets and volume-driven discounts from suppliers. While this may be similar to the approach taken by other marketers, the end results are far from the same.
Rather than sponsoring sports teams or enriching corporate shareholders, ECA passes along all of the net savings that it achieves to its members. In fact, by keeping its overhead at a minimum and relying upon word of mouth rather than costly advertising to grow its program, the Cooperative has been able to deliver over $46 million in savings to its members since it began in 1997.
ECA is governed by a Board of Directors comprised of and elected by its members. Its cross section includes commercial, municipal and professional individuals well-versed in the energy industry. Unlike its competitors whose profits rise when their margins increase, there is no incentive for the Cooperative to charge above-market rates. Our business model is designed to provide the best possible price to its members and what better way to ensure this than to have a Board that is exclusively populated with representatives of its membership. Everything in the model points toward the single goal of delivering the best prices and greatest benefits to our members.
In fact, the Energy Cooperative of America’s open book model is unique to the industry. We are the only marketer that has consistently provided an energy savings report to its members. The report compares the rate and total cost for commodity as a member to what would have been paid had the member remained a customer of the utility. When combined with the fact that there is no fixed term for most of the Cooperative’s contracts,1 it is easy to see why member retention is so high.
1 The exception would be when a member wishes to enter into a fixed price contract for natural gas or electricity, which requires a commitment to a fixed term.
BY KEEPING ITS OVERHEAD AT A MINIMUM AND RELYING UPON WORD OF MOUTH RATHER THAN COSTLY ADVERTISING TO GROW ITS PROGRAM, THE COOPERATIVE HAS BEEN ABLE TO DELIVER $46 MILLION IN SAVINGS TO ITS MEMBERS SINCE IT BEGAN IN 1997.
The Energy Cooperative of America, Inc. (ECA) is focused on the continued provision of energy to both gas and electric customers in markets across New York State at the lowest possible cost. This is dependent on maintaining the following levels of proficiency and competitive advantage;
- Continue to minimize the overhead and operational costs associated with running a multimillion dollar cooperative whose growth remains constant in the natural gas market and continues to show a rapid rate of increase in the electrical market;
- Maintain the level of reporting the shared information with customers that has allowed ECA to enjoy a remarkable rate of member retention, and a strong referral base through the active involvement of its members;
- Maintain the relationship with Fluent Energy, the energy procurement specialists that enables ECA to offer consistent savings over and above the competition, and work with them to continue to maximize the savings of the members while keeping the same level of service;
- Responsible growth into new regions and markets thereby permitting ECA to increase its profitability, resulting in increased savings to its members and greater financial stability; and
- Continue to maximize the return on investment for the members by increasing proficiency in the internal operations of the cooperative — the account management, billing and marketing areas particularly — without the addition of personnel unless supported by the increased income necessary to offset the added administrative costs.
Clearly, the focus of ECA is to maintain its “not-for-profit mentality” in the face of strong pressure from an industry that continues to exhibit the characteristics of the glorified monopoly that it once was. The cooperative resists the attempts of commodity providers to pass on costs to members that are not justified, and refrains from the approach taken by many marketers or brokers who focus simply on maximizing their individual return in the new markets created by deregulation. Passing on the greatest possible savings that are available in the deregulated market is what will continue to set the cooperative apart from its competition, and allow it to remain the best source for low-cost energy.
Dan Jaszka, Jr. | Chairman of the Board
Al Coppola | Vice President
John Marsh | Treasurer
Steven Kemp | Secretary
Basil J. Piazza
John Ottaviano, Esq.
Joseph Mascaro | CEO / Executive Director
Margie Castillo | Office Manager
Judi Sanderson | Office Assistant
Kim Trieu | Marketing Strategist